Returns & Exchanges
At Perry's Jewelry, we want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, we offer a hassle-free return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization Number.
- 2.Secure Packaging
Place the jewelry in its original designer box and use a padded envelope or shipping box to ensure the item is protected during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring no other labels are visible.
- 4.Inspection and Refund
Once our gemologists verify the item's condition, your refund or exchange will be processed within 5 to 7 business days to your original payment method.