Frequently Asked Questions
Everything you need to know about your Perry's Jewelry experience.
What materials are used in Perry's Jewelry pieces?
We use high-quality materials including 14k and 18k gold, sterling silver, and ethically sourced gemstones and diamonds to ensure lasting brilliance and durability.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. We offer expedited shipping options at checkout for those who need their jewelry sooner.
What is your return policy?
We offer a 30-day return policy for a full refund or exchange, provided the items are in their original, unworn condition with all packaging intact.
Do you offer a warranty on your jewelry?
Yes, every purchase includes a one-year limited warranty that covers manufacturing defects. This does not cover normal wear and tear or accidental damage.
How should I care for my jewelry to keep it shining?
We recommend avoiding contact with perfumes and chemicals. Clean your pieces gently with a soft cloth and store them in the provided pouch when not in use.
Can I track my order?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.